RC: 1758373

Privacy Policy for Remitpro Ltd.
Effective Date: 08/08/2025

1. Introduction

Remitpro Ltd (“Remitpro”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, website, platform, or mobile applications (collectively, the “Services”).

We are a company registered in Nigeria and comply with the Nigeria Data Protection Act 2023, Nigeria Data Protection Regulation (NDPR) 2019, and other applicable data protection laws.

2. Information We Collect

We may collect the following categories of personal data:

  • Personal Identification Information: Full name, email address, phone number, address, and identification documents (e.g., NIN, BVN, passport).
  • Financial Information: Bank account details, transaction history, crypto wallet addresses, and payment card data.
  • Technical Data: IP address, device type, browser type, operating system, and usage data.
  • Cookies and Tracking Data: For analytics, personalization, and security purposes.
  • Location Data: If you use location-enabled features of our services.

3. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To create and manage user accounts.
  • To provide and improve our services (including payments and crypto settlements).
  • To comply with legal and regulatory requirements (e.g., KYC/AML obligations).
  • To respond to your inquiries and provide customer support.
  • To personalize your experience.
  • For marketing (only with your consent).
  • To detect and prevent fraud and security threats.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent (where required).
  • The performance of a contract (e.g., providing financial services).
  • Legal obligations (e.g., compliance with anti-money laundering laws).
  • Legitimate interest, provided your rights do not override these interests.

5. How We Share Your Data

We may share your information with:

  • Authorized third-party service providers (e.g., payment processors, cloud providers).
  • Regulatory authorities or law enforcement agencies, where required.
  • Affiliated entities under common ownership or control.
  • Partners or vendors where necessary to provide our services.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes described above.
  • As required by applicable law (e.g., tax, regulatory, KYC).
  • To defend or establish legal claims.

7. Your Rights

Under Nigerian data protection laws, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate data.
  • Request erasure (“right to be forgotten”) under certain conditions.
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us at info@remitpro.io

8. Data Security

We implement technical and organizational measures to secure your data, including:

  • End-to-end encryption of sensitive data.
  • Access control and user authentication.
  • Regular audits and vulnerability assessments.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If we transfer your data outside Nigeria, we ensure adequate safeguards are in place, in line with the NDPA 2023 and international data protection standards.

10. Cookies and Tracking

Our website uses cookies to enhance your experience. You may choose to disable cookies in your browser settings, but this may affect functionality.

For more details, see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact:

Remitpro Ltd
Suite 26, Jam Nab Plaza, Ladoke Akintola Blvd, Garki 2, Abuja
Email: info@remitpro.io
Phone: +2347041931663
Website: https://www.remitpro.io